This job offer is especially interesting for someone (a German speaker) coming from Customer Service, and with an interest in auditing and improving levels of quality for your customers!
Are you looking for a new challenge? It does not matter whether your CV is ready to go or still unfinished somewhere in the drawer of your desk!
Who am I and how can I help you?
I’m Johanna, Senior Recruitment Consultant with Cpl Global Talent in Dublin, living in beautiful Galway on Ireland’s west coast. Originally from a Tourism background, got my Bachelor’s degree in the Netherlands, then found Recruitment for myself. Long story short, have a look at my LinkedIn profile to find out more about myself: www.linkedin.com/in/johanna-simon/
My client is hiring for their German Quality Assurance team in Dublin! They are looking for a German speaker who can work in the office in Dublin, and they are offering you 36.500 Euro per year plus performance bonus and relocation support!
This is what the job looks like:
You’ll perform audits on customer interactions (recorded and live), and you’ll provide feedback to your customer service agents.
You’ll conduct one-on-one or group sessions with your customer service agents to make sure that the feedback is aligned with business requirements.
And much more!
This is what is offered to you:
A salary of 36.500 Euro per year
Internal training program
I know it might be difficult to understand the role at first sight, so why not just apply to me and I can chat with you about anything that you want to know? I’m here to help you!
What do I need from you?
That you speak German & English on a fluent level!
That you have previous customer service experience!
That you live in/around Dublin City already, or that you have specific plans to move here!
Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an firstname.lastname@example.org
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